Innovative professional recruitment selection for the Hospitality & Leisure industry.

Troi•ka [troi-kuh]: noun; a collection of three elementsof any kind that come together to increase strength, stability power. The power of three.

Our formula for success

Drawing from our combined experience and expertise we focus on the three elements that we believe to be the key to successful recruitment.

explore your career possibilities
find the right people for your business
Meet our dedicated team of experts
Us Clients Candidates

Helping you find the best people.

If you would like to hearmore about how we could support you please get in touch

Exploring your possibilities

You don’t need to apply for a specific job with us – just send us your cv and we will do the rest get in touch

A dedicated team of experts

Candidates Clients

Meet the team...

          Jo Miranda Tanna Justine Karen Debbie

Karen Consultant

I joined Miranda, Justine and the Troika team in mid 2015 to oversee General Management appointments for our branded restaurant, gastro and retail catering client partners.  My background in hospitality was very much in senior operations and it took me to some great places! I worked in Ireland and the USA before moving some years ago to London, where I managed several large scale, well known gastro/brasserie style businesses.  I actually knew the Troika team from working in the industry and thoroughly enjoyed working with them. Feeling like I was ready to take on something that just took me in a different direction, I got in touch with the team for some advise.  The rest as they say, is history! 

The move into recruitment felt like an easy and natural one for me.  After all, I had been both the client and the candidate in my time and had a strong understanding of what both parties need along the way to form successful recruitment partnership.   My operational experience definitely allows me to get under the skin of some of the businesses and candidates I work with and I love working closely to really gain that insight and understanding.   For me, as for the whole of Troika it’s about pulling all the elements together to create that perfect professional match.

Debbie Associate

I came on board with the Troika team in 2015, but actually had worked with the founders, Justine, Miranda and Suzie earlier in my career – a happy reunion!    My role is to underpin our work in the senior managerial and director space working closely with Miranda and Justine.  

Like the rest of the Troika team, I had begun my career in operations and worked with businesses including Travelodge, Mitchell’s & Butler and David Lloyd Leisure.   I had a brilliant time working my way up and around those organisations and always gravitated toward roles that placed team development front and centre of my remit.  The right recruitment process was clearly a huge part of this and really cemented my belief in the importance of a seamless and successful recruitment and talent plan.  I sill take immense pleasure in what I do today,  and I guess my love of a challenge means I am always really driven and personally invested in helping out client partners find that perfect match.

Tilly Consultant

With experience initially working within restaurants and events, I knew I wanted to specialise within this industry as I love the buzz, pace and people that go with it. When I first moved to London I fell into the world of recruitment and had the opportunity to work internationally on roles primarily within the hospitality, leisure and retail sectors. 

I joined Troika in 2015, it’s a great match for me as they  are not only experts in the hospitality  space but offer a much more bespoke and personal style of service that’s built  on relationships.  The opportunity to build long term partnerships with candidate and clients is something that really motivates me and is very much in keeping with the Troika ethos.

Suzie Director

My career in hospitality originally began within operations where I managed the types of business that I now recruit for; contract catering, events, venues and sports.

I have recruited for some great hospitality positions over the years and it is always immensely satisfying to orchestrate a career match for a candidate and client that otherwise, but for our understanding of culture, skills and person fit, might never have happened! Managing assignments within these sectors, I look after varied clients and candidates from all types of backgrounds within hospitality and the flexibility of our approach at Troika means I can use the breadth of this network creatively.

The best thing about this job is cultivating lasting relationships. I consider many of the people I work with now to be friends and that make the job especially fun. Candidates become clients of course and vice versa. Every day I meet someone new and that just makes my job easier and life so much more exciting!

Elly ACCOUNT DIRECTOR

My career in hospitality started almost by accident, but luckily I loved it from day one. After a few years working as a Manager I realised that what I enjoyed most was the people side, so a move into recruitment was the obvious choice.

I have over 10 years recruitment experience both in-house, working for some great brands like Pret A Manger and Giraffe, as well as time spent in consultancy. Culture fit is always vital, so when I began to think about my next move, Troika felt like a clear choice for me and having worked with the Troika team myself over the years as both a candidate and a client, I was sure the match would be a good one. My approach to recruitment focuses on really listening, not assuming, knowing what’s happening in the industry and being consultative throughout the whole process.

My specialism with the Troika team is Senior Manager to Board level appointments across the branded restaurant, retail and leisure sectors where I draw from my own industry knowledge and the Troika extended network to deliver innovative solutions for my clients.

Tanna ACCOUNT DIRECTOR

My relationship with hospitality was originally one of practicality i.e. to fund my scholastic career back in the USA. I quickly grew very fond of the pace, people and controlled madness of it all and so have remained wedded to it in one way, shape or form ever since! Hospitality for me offers that attractive blend of daily inspiration and challenge.

Throughout my operational career, I have worked in sandwich shops and 24 hour diners, pubs and both volume high-street as well as “local” privately owned restaurants eventually rising to Restaurant Manager level at Roussillon here in London (thank you Alexis!). Then a brief liaison in hotel sales pointed me in the direction of hospitality recruitment where I have specialised since 2005.

Having worked alongside and naturally respected the Troika ladies in my previous company, there was only one choice when I was ready to move. Working with integrity on every instruction we accept ensures that our successes speak for us.

My raison d’etre here at Troika is to further develop and manage our client partners within the fine dining and hotel markets. Managing Senior Management to board level appointments across front of house, food & beverage, sales, marketing, PR, events and human resources.

Jo Account Director

My career began in hospitality operations where I had a great time working in restaurants before moving into sales & marketing. It was whilst in sales that I found I wanted to find a role which kept me really connected to the industry but also gave me the scope to be creative and consultative.

Recruitment seemed to present the perfect balance and with over 10 years in both in-house recruitment for companies such as Fourth Hospitality and FishWorks and also consultancy side the move seems to be a good one.

In 2011 I joined the Troika team and am delighted to be back consultancy side and with my former colleagues Suzie, Miranda and Justine.

Miranda DIRECTOR

I think I have the best job in the world as I am out and about meeting new people all the time. There is nothing more satisfying as finding someone their dream job and it’s that enjoyment that has kept me in hospitality recruitment for the past 25 years.

Typically, I manage senior managerial to board level assignments across the hospitality sectors with particular specialism in licenced retail, restaurants, retail catering, fast casual, late night venues, casual dining and quick service. From Human Resources to Operations I cover all the key functional areas and this allows me to work with my client partners really closely, often placing a number of their key people over the years. Along side this, I also manage a range of really exciting projects on behalf of venture capital companies as they look to appoint their senior leadership team and board members in newly acquired or expanding businesses.

When Suzie, Justine and I started Troika back in 2010, we were really clear about our vision and knew we wanted to deliver something different for our candidates and clients and create a really positive experience of working with a recruitment partner. For us, it is always about relationship and I would love to talk to you if you would like to hear more, discuss an opportunity or talk through your own options for career development.

Justine Director

Networking with great people is what makes our world go round and it is building genuine relationships to understand what makes people tick that helps me to find the perfect match. I am so lucky to get under the skin of so many amazing businesses in our industry to understand where my selection can help to grow or enhance an operation.

I recruit senior positions in the restaurants retail and branded restaurants markets. I myself spent two years at Walt Disney World in Florida followed by several years in branded restaurant management in London.

In our industry tenacity is what makes you successful as it is about digging for hidden treasure and not giving up until you have found the perfect person for a great position or the perfect career move for inspirational people.

Featured Opportunities

Due to the sensitive nature of our business not all of our jobs can be advertised online. If you can’t find what you're looking for or have any questions please get in touch.

Our Journal

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shine_awards_listing_women_1st_site

The Shine Awards, 2016

The Shine Awards celebrate the unique skills and contribution that women, and those who support their career progression, bring to the hospitality, leisure, travel and tourism industry.

Read more.

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If you are coming to see us you will find us in the Club Quarters building so just call us when you arrive.

Troika, Club Quarters Building,
8 Northumberland Avenue, WC2N 5BY

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020 7839 0130

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Troika Recruitment Ltd,
Club Quarters Building,
8 Northumberland Avenue,
WC2N 5BY
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