Reference : MFBU

Director of Residential Services

Executive appointments • BirminghamCirca £70,000 basic plus generous benefits
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University of Birmingham.htmDirector of Residential Services

Bold and influential and with more than 7,000 staff and 32,000 students The University of Birmingham has a clear vision for the future, combined with our history as the first civic university in the UK and heritage as the original ‘redbrick’, presents one of the most compelling and ambitious agendas in higher education in the UK and worldwide.

The Director of Residential & Environmental Services at the University of Birmingham is an exciting and challenging position within Hospitality and Accommodation Services. This is a rare opportunity to join the senior leadership of a forward thinking team in a global Russell Group University on the rise – Birmingham has a well-earned reputation under Professor Sir David Eastwood’s Vice-Chancellorship for its ambition, innovation, success and its financial power to invest in sector leading accommodation and facilities.

Specifically, the Director of Residential and Environmental Services is responsible for the delivery of a high quality residential experience to around 7,000 students living in University accommodation and third-party nominated accommodation. The Director of Residential and Environmental Services is also responsible for overseeing and managing the interactions of the student population living in the local community. Many of the associated services are managed in collaboration with the Guild of Students, so the ability to work effectively in partnerships is required.

Crucial to the success of the role is a blend of confidence, intellectual capability, political know-how and strategic leadership, coupled with an ability to engage with senior stakeholders, develop and implement strategy, this is a role for an ambitious and talented leader who has the capability to succeed in a major university. You will be of graduate calibre, have demonstrable experience of operating successfully in a volume hospitality environment with a focus on delivering high levels of customer service.


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