Reference : DR12360

CEO – Hastings Pier

Executive appointments • Salary negotiable Circa £75,000
↣ Apply here ↢ Position filled


The client

After a multi-million investment, and a great deal of concentrated time and effort from the town and the team, Hastings Pier has been re-launched with a new identity. The pier is fresh and contemporary in design, and yet has history and heritage at its heart. What it needs now is a new CEO ready to build on the fantastic foundation that has been put in place.

The facilities include a large public event area where concerts, shows, markets etc. may be held, a large deck area with huge potential for further attractions to be added and developed, 2 function rooms, a café, shop and an educational hub and viewing platform. There is also a restaurant and several retail outlets.

 The opportunity

With so much scope for development, we are seeking a CEO that can maximise the opportunity and drive the pier forward both strategically and operationally.

Working closely with the chairman, you will develop and implement innovative ways of increasing footfall and profitability. This will include working with third parties and therefore excellent relationship building skills will be essential.

You will develop and deliver a comprehensive marketing strategy raising the profile of the pier both locally and further afield. It will be key at every step of the way to communicate and  engage a number of stakeholders and partners.

 There is a direct team of 11 reporting into this role, and a number of operators working under a contract on the pier. The focus is to deliver a consistently outstanding experience to every customer. To deliver this, the operation will need to function seamlessly, therefore the CEO must bring together and engage all those involved in customer contact and also support functions.

You will ensure the pier meets its financial targets and will aim of course, to drive these year on year.

The candidate

A confident, outgoing character with energy and determination, someone who is keen to make a difference and who would live to be involved in this exciting and important piece of Hastings heritage. (Being local will be a clear advantage here)

Commercially astute, with a background in hospitality, retail or leisure, managing a very large single sire, or ideally in an Area or Regional Management position.

You’ll be able to demonstrate a track record of delivering an excellent experience to customers in your current role, and developing your business through entrepreneurial thinking.

You will be an inspirational leader, able to evidence how you build and engage teams.

You’ll build great relationships internally and externally and your passion for exceptional service will be clear.


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