Reference : JVZ12605

Operations Director, London

Executive appointments • London £100,000-£120,000 + package + equity
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The Company:

A well established reputable operator renowned for its exceptional quality wine and food in an informal setting, this concept is certainly a market leader in its field. With a number of successful sites already in operation in London, the company have confidence that this brand has scalability and potential for growth.   They have secured their first high profile site outside of London which will go live early this year. Culturally they are a dynamic team who are focused on exceptional delivery, the business is in good shape with some high performing talent across the business.

The Role:

This position will effectively take ownership for the brand in its entirety, working alongside the Founders but taking responsible for the day to day operations. The future plan for this position to become MD of the business so this is a Board level position and the Operations Director will be accountable for leading a team which consists of a Finance Director, Marketing Manager, Head of HR and the operational structure will be defined by you on arrival.

The key attributes for the OD:

  • An accomplished and proven operator at this level who is able to hit the ground running.
  • Detail orientated with a relentless focus on ensuring uncompromising standards and procedures are in place to ensure the basics are right in all areas all of the time.
  • Natural inspirer of people and a motivator but someone who is able to understand and relate to the culture that currently exists within the business.
  • You must a real team builder and someone who is able to build strong respectful relationships with people who have been in the business a long time but also balanced with a new team who have been part of the recent growth.
  • Must be comfortable getting close to the business, able to adopt a ‘hand on’ approach and not reliant on the corporate cushion that you may have experienced in their current position.
  • Good at recognising and developing talent and putting in place development plans to improve individual performance where appropriate.
  • The cultural fit is one of the most important elements to finding the right candidate.       Must have an inclusive and visible management style and able to retain the positive culture that makes this brand so special.

The Candidate

The successful candidate will have exposure to running and developing a quality food and drink led business and comfortable with all the opportunities and challenges that brings.  You must be able to hit the ground running and adapt to the culture of the business quickly. The key competences are:

A natural leader

  • Good marketing and branding experience
  • Financially literate
  • Entrepreneurial flair and the capacity to drive and deliver new ideas
  • The ability to drive strategy through a team

Being a quality food driven brand, you must have food credibility and be passionate about delivering outstanding service.  The aspirations of the brand are to be a step above their high street competitors.

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