Operations Director, leading Fast Casual brand

The Company

With a number of successful businesses already in operation, the company have confidence that this brand has national scalability and has fantastic potential for growth. With secure investment behind them, the brand will continue with a strong pipeline of openings as well as reaping the benefits of its consistent strong like for like sales growth.

The Role
This position will effectively take operational ownership for the brand in its entirety, responsible for the day to day running of the restaurants as well as all new openings and managing the pipeline of new acquisitions as they arise.

You will have a team of Area Managers reporting to you and it will be your responsibility to build succession plans to support the future. Your primary focus will be to ensure the brand is set for future growth so it will be your role to ensure the right systems and processes are in place to ensure that the business gets it right every time.

Other responsibilities include:

• Drive, monitor and analyse sales performance and profitability, delivering and exceeding growth and annual targets.
• Ensure that all controllable costs are kept in line ensuring product quality and customer experience is not affected.
• Support and engage with other Directors in ensuring that the day-to-day running of the business is organised and structured to meet the business plan and objectives.
• Ensure implementation of all site operating standards with regard to people, product, service, systems and contractors.
• Establish new trading opportunities that deliver financial upside to the business.

The Candidate
The successful candidate must have exposure to running a foodie brand, ideally in the QSR or fast casual environment where you understand maximising peak trading patterns in a fast paced environment. As Operations Director, you must be experienced enough to hit the ground running and adapt to the pace of this dynamic brand. Cultural fit is as important as skill set and a proven track record; this is an entrepreneurial business with a young and dynamic team.