Reference : TS12009

Director of Rooms

Hotels • London up to £70,000 per annum
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The Company:

My client is a decadent 5* hotel in the heart of London- part of small but growing luxury group- and is looking for a Director of Rooms to lead a top class team in delivering memorably tailored guest experiences. With high hospitality standards and a well rounded commercial foundation, this Director of Rooms will mentor, develop and guide the rooms division to outstanding greatness. Excellent career building opportunity!

Director or Rooms will:

  • Develop and deliver the rooms division strategy working closely with Operations Director and General Manager
  • Manage and mentor HODs within Front Office, Concierge, Hosts, Telecoms, Ambassadors & Housekeeping- support!
  • Maximise departmental efficiency and communication to ensure that not only are all quality goals achieved but also that the division runs to optimum profitability.
  • Continually improve on service standards and team incentives to help retention and foster loyalty internally and with guests

The successful Director of Rooms:

  • Have proven Director of Rooms or Operations Director experience in a 5* Hotel or Resort Property
  • Possess stratospherically high ATD
  • Be a natural leader with a supportive/mentoring management style
  • Have proven experience in setting and delivery rooms strategy alongside an F&B awareness/affinity
  • Be impeccably styled
  • Have high English communication skills both verbal and written
  • Be highly organised and goal orientated in work style
  • Be highly social with and visible to clients

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