General Manager – Brand New Members Club Brand

Private Members Club

£75,000 - £95,000 plus bonus

West End

General Manager – Brand New Members Club Brand


Reference: DM14182

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The Company

We are working with a VERY cool hospitality brand who are opening up a snazzy new, F&B-led private members club & flexi space so we’re on the look out for a General Manager to open the Club and run it! (we will explore opening specialists though!)

Alongside the usuals (below), personality is HUGE for this appointment. We’re not looking for a carbon copy GM from another members club. Yes, you may come from one – and a good one at that – but it’s not about cut and pasting what you did there. It’s about creating something special in its own right. 

The Club is slap bang in the West End, opens in 2022 and is stunning, it just needs someone special to build the finest of all teams and run it. SO if you come from a lifestyle hospitality brand, have opening experience and are curious to hear more, do get in touch. 

The Role

Pre Opening

  • Recruitment of pre-opening leadership team
  • Pre-opening co-ordination and management of process
  • Responsible for setting up SOPs and standards for opening
  • Owns and manages the relationship with the Owner
  • Is directly responsible for the sales and revenue management strategy and Club performance
  • Manages the operations of the Club in order to maximise profitability and to ensure superior member experience 
  • Manages performance issues that arise within the operational departments, as well as recruits, trains and develops the pre-opening team
  • Full project management of all aspects of opening

Post Opening

  • Day to day running of the business
  • Full responsibility for budget, P&L, forecasting and creating business plan and growth strategy
  • Team development, succession planning and staff retention
  • Lead management team to achieve overall property targets


Account Director

I’ve had a pretty colourful career pre-Troika – I’ve been a bell boy, a waiter, sold Faberge Eggs and electricity door-to-door, ran an Irish Pub in Uganda, a busy events department in Covent Garden, designed stands for a TV Festival, helped open a members club and ran a little events business of my own.

As a candidate, Troika were my go-to recruiters so there was no other place I wanted to be when I decided on my new career path. I’m delighted to be working with such an amazing team and am passionate about matching the brightest talent to their perfect role.

Feel free to reach out to me on 07375 831706

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