Head of HR

Reference: CM14168

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The Company

My client started this iconic brand with a single goal: do fresh, high-quality food. Over the years they have steadily grown, and now operate restaurants all over the UK. As well as putting a huge focus on their food and the quality of their product they also believe in investing in their teams and believe driving key behaviours will instill a strong people culture throughout.

The Role

I am looking for an exceptional Head of HR who can:

  • Develop and implement HR people strategies
  • Define and implement the annual people plan in line with the business strategy, ensuring it is collaborative, engaging and practical in delivery. Providing regular insightful reporting of the plan and all people activity on progress, opportunities, and risks.
  • Evolve the employee journey to deliver an unforgettable experience in line with the brand promise to guests with a focus on engagement, wellbeing, and DEI.
  • Collaborate with the operations managers to provide high quality, tailored support and advice in a timely manner for people managers in all areas of recruitment, performance, conduct and development.
  • Accountable for people policies, processes and documents ensuring they are always followed compliantly, delivered through robust development of people managers.
  • Support the Head of L&D with the people succession and talent management to identify high potentials and work in partnership to deliver their learning and development needs.
  • Manage the total compensation packages/offers, supporting the business in ensuring appropriate and motivational salary levels and benefits, with recognition and incentive programs distributed fairly.
  • Responsible for overseeing the most important aspect of the people function which is ensure our people get paid on time and correctly.

The Candidate

The successful candidate for this role will be CIPD qualified with the ability to lead and motivate a team. You will have sound knowledge of Employment Law and the ability to understand and influence the business and balance commercial needs with assessed risks. You will have experience of managing problems by identifying cause and effect and proposing solutions, should have sound experience in management coaching and experience of providing technical and practical telephone support.

  • Excellent leadership, communication and people skills
  • 4 years’ experience in the hospitality sector
  • Ability to develop and drive culture
  • Strategic thinker
  • Driven with a strong work ethic


Account Director

After toying with becoming an actress, I found my home in hospitality around 22 years ago. I worked as an operator with Tootsies in London. I fell into hospitality recruitment working across branded restaurants, before heading up 5 national recruitment offices.

After a 2 year stint in executive search, I went in-house leading recruitment and development functions within Giraffe, LEON and most recently Gail’s. I have known Troika for many years and have always loved the expertise and warmth of all the team, I also have a huge love of food/drink and people…so a perfect combination.

I can be reached on 07463 926196

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