Operations Manager

Contract Catering, Business & Industry

Up to £60,000

Central London

Operations Manager

Reference: JAO14170

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The Company

As one of the leading contract caterers in the business and industry (B&I) sector, my client delivers fresh, seasonal and innovative workplace catering solutions to a range of top businesses in London and the UK. Offering a dynamic and creative working environment, this company is one of the best out there in terms of food, innovation and people.

They are a very modern, dynamic and entrepreneurial company in sustained growth, offering lots of opportunity for progression. Their focus is always on quality and innovation and Operations Managers are heavily involved in pushing forward food, technology, people and business development. Client relationships and a true partnership approach is central to everything this business does. The business is now going through an exciting stage of growth and are now looking to hire an Operations Manager to oversee current and new contracts across London..

The Role

As an Operations Manager you will be responsible for delivering the foodservice vision for a portfolio of key client contracts by inspiring your teams to constantly set new standards in food innovation and service, whilst delivering a consistently excellent catering solution tailored to each client’s needs.

This role will oversee a key patch of contracts in the City and West End and my client is keen to see food-savvy candidates with pace and proven multi-site experience. Strong financial acumen (contract and commercial ideally) is a must and candidates need to be in step with their culture – super foodie, creative and energetic.

My client is looking for a candidate who is an experienced contract manager and is passionate about the industry and their business. You will be responsible for creating an energetic and fun environment within the workplace and building strong and successful relationships with both clients and colleagues.

The Candidate

• Prior experience working at a senior level in the B&I contract catering sector is essential.
• My client is keen to meet with candidates who have also worked within successful commercial restaurants, cafés and bars and are able to bring these skills into the business.
• You will be standards driven, commercially astute and people-focused.

• You will also need to demonstrate:

  • Multi-site/multi-client contract management experience
  • Creativity, innovation and understanding of current and emerging food/service trends
  • Relationship management skills
  • Leadership and motivational skills
  • Financial accountability and commercial acumen.


Account Director

Originally from NZ, I moved to London in 1997 with no real plans other than to travel & gobble up as many cultural & culinary experiences as possible! My UK career soon led me into a number of exciting positions spanning operations, events, business development.

These experiences have provided me with a huge appreciation of the wonderful, creative people that fuel this vibrant industry. Having known Troika for most of my career in the UK, I was excited to join the team in 2017 and have loved every minute I have spent recruiting for the industry I absolutely love – it is my most rewarding role yet!

Feel free to reach out to me on 07872 505969

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