Our Team

Suzie

Director

I am incredibly proud of what we have achieved at Troika since 2010. Justine and I have a great team; good listeners, insightful talent matchers and above all FUN people to work with! Team Troika are trusted advisors and friends to the best hospitality & leisure businesses around and that’s a real privilege.

Our growth has been measured over the last 12 years, preferring to grow together as a small, committed team carving out long term careers in recruitment. A strong start to 2022 has led us to consider adding to our team so get in touch if you think you’d like to know more about becoming a Troika!

I am on 07803 173360.

Justine

Director

I absolutely LOVE, live & breathe the hospitality industry, initially as an operator and now as an expert in building knock out leadership teams to support the growth of businesses.

We’ve worked incredibly hard to position Troika as a trusted, collaborative & dedicated advisor & partner to our industry’s very best, dedicated to career defining candidate journeys and well-matched appointments. I feel blessed and equally honoured to work with such an incredible team of experts in our field!!

Always here to talk so reach out to me anytime on my mobile 07932 999368

Debbie

Account Director

After 10 years as an operator for businesses including Whitbread, M&B and Travelodge, the move to recruitment was a natural one for me. I’ve always been fascinated by leadership, team dynamics and performance and absolutely love matching great leaders with great businesses.

I feel very lucky to have worked with some of the most awesome businesses across the leisure and hospitality sector. I believe that Team Troika is the best in our space, connected by a genuine values led approach, a collaborative, supportive culture and passion for what we do.

Feel free to call me on 07917 755631

Jules

Account Director

Originally from NZ, I moved to London in 1997 with no real plans other than to travel & gobble up as many cultural & culinary experiences as possible! My UK career soon led me into a number of exciting positions spanning operations, events, business development.

These experiences have provided me with a huge appreciation of the wonderful, creative people that fuel this vibrant industry. Having known Troika for most of my career in the UK, I was excited to join the team in 2017 and have loved every minute I have spent recruiting for the industry I absolutely love – it is my most rewarding role yet!

Feel free to reach out to me on 07872 505969

Charlotte

Account Director

After toying with becoming an actress, I found my home in hospitality around 22 years ago. I worked as an operator with Tootsies in London. I fell into hospitality recruitment working across branded restaurants, before heading up 5 national recruitment offices.

After a 2 year stint in executive search, I went in-house leading recruitment and development functions within Giraffe, LEON and most recently Gail’s. I have known Troika for many years and have always loved the expertise and warmth of all the team, I also have a huge love of food/drink and people…so a perfect combination.

I can be reached on 07463 926196

Dan

Account Director

I’ve had a pretty colourful career pre-Troika – I’ve been a bell boy, a waiter, sold Faberge Eggs and electricity door-to-door, ran an Irish Pub in Uganda, a busy events department in Covent Garden, designed stands for a TV Festival, helped open a members club and ran a little events business of my own.

As a candidate, Troika were my go-to recruiters so there was no other place I wanted to be when I decided on my new career path. I’m delighted to be working with such an amazing team and am passionate about matching the brightest talent to their perfect role.

Feel free to reach out to me on 07375 831706

James

Account Director

I started my career as a KP and straight away I knew hospitality was the one. After 14 years in central London ops, recruitment is where I found my true passion – supporting and guiding the best businesses and candidates in our wonderful industry. I spent the last two years as a Consultant for a well known restaurant group, building the teams in existing sites as well as their new openings. I specialise in both BOH and FOH recruitment for the premium and super premium sectors.  

Troika have always been the best. From the way they helped and guided me as a candidate, to how they delivered for me as a client in my Operations Director days. I am so proud to be a Troika.

Claire

Account Director

With over 15 years of recruitment experience in Corporate Guest Services and Prime Residential, I’m passionate about connecting five-star talent with guest-centric businesses. My education at a Swiss Hotel Management school introduced me to the essence of five-star service, and that commitment has shaped my career in both hotel and hospitality recruitment.

I’ve had the privilege of developing teams and partnering with amazing businesses, helping them grow by placing like-minded talent. The most rewarding part of my job is celebrating success with clients and candidates, watching their businesses and careers thrive.

Please do give me a call on 07514 292171

Lorna

Consultant

While studying Fashion Design at university, I threw myself into hospitality to stay afloat. Starting at Everyman Cinema in Hampstead, I quickly adapted to London’s fast pace and loved every minute. Fashion wasn’t my destiny, so I progressed in casual dining, eventually becoming a General Manager with extensive industry knowledge.

At Dishoom, I spent nearly six years shaping in-house recruitment, which led me to a career in recruitment. Leading global recruitment at Chotto Matte deepened my understanding of international operations and led to a new opening in San Francisco.

Now, I enjoy working with various brands at Troika.

Lauren

Consultant

With over 10 years recruitment experience, in both agency and internal roles, my career to date has provided some fantastic opportunities to work within a variety of industries including Hospitality, Events & Telecoms!

I have known of Troika for many years, from both a candidate and client perspective, and their core values of trust, collaboration and dedication are the driving force of everything that they do and I am genuinely excited to be part of such an amazing team!

My heart has always been within the hospitality industry (I had my first hotel job at the age of 14!) and I can’t wait to start building relationships with all the exceptional talent out there!

Flic

Consultant

With 18 years of experience in hospitality and events, I’ve been fortunate to deliver events across some of London’s most prestigious venues and to lead operations for Food by Dish and KERB. I’ve cultivated a genuine passion for the industry that goes beyond just a career, it’s a lifestyle.

I’ve known Troika for many years and, having always been treated with the utmost professionalism and respect as a candidate, they were my first choice when I took the leap into recruitment. The transition has been a natural progression, blending my understanding of business operations with my desire to help others thrive in their careers.

Feel free to reach out to me on 07508 728714

Ali

Resourcer

I started my career working for a catering company at The NEC and was instantly hooked to the world of hospitality. Since then, I have worked in bars, different venues, and run events around the world. My favourite thing about my career are the people I’ve met along the way so far, so moving into recruitment felt like a natural step for me.

Feel free to reach out to me on 07834 498777

Ben

Co-ordinator & Resourcer

I grew up in Southern California and connected early to the joy of hospitality, working at Disneyland for two years. In 2013, I moved to London to complete my master’s degree and quickly immersed myself in the city’s hospitality scene.

I spent over a decade with the Ottolenghi Group, learning about what makes this industry special. As I moved through various roles, I developed a deep understanding of the people, creativity, and energy driving the sector. Joining Troika felt like a natural next step, and I love my role supporting my amazing colleagues in uncovering talent and connecting them with great opportunities.

If you want to reach out to anyone in the team call us on 0207 839 0130