Top Troika Talent

Liam Stevens

This candidate is an established QSR operations leader known for building performance through people, trust, and clarity. Their leadership style is rooted in creating strong relationships, and making operations simpler to enable teams to deliver great customer experiences. They are a natural communicator who brings credibility at every level, from frontline teams through to franchise partners and senior leadership.

They have spent over a decade inside best-in-class QSR environments, progressing from restaurant leadership into regional and national roles. This journey gives them a deep, practical understanding of what teams need to succeed, and a strong instinct for translating strategy into processes and behaviours that actually work on the ground.

They are particularly effective in complex, change-heavy environments, where they bring structure, empathy, and momentum. Calm under pressure and highly collaborative, they’re the kind of leader who leaves organisations stronger than they found them.

Ankit Regional Area Manager

This candidate is a dynamic and commercially driven Regional Area Manager with deep experience leading complex, high-volume, multi-site portfolios across travel, QSR, retail, and casual dining. They bring a rare combination of strategic thinking and hands-on operational credibility, having built their career inside fast-paced environments where performance, safety, and customer experience must all be delivered simultaneously.

They have operated at a senior level across major transport hubs in the UK and internationally, with full accountability for large-scale PNL, multi-brand estates, and diverse teams numbering in the hundreds. Their leadership style is highly people-focused and inclusive, with a strong reputation for developing talent, building cultures of accountability, and creating clear operating frameworks that enable teams to perform at their best.

Known as a trusted partner to clients and stakeholders, they excel in complex, change-heavy settings such as acquisitions, new concept launches, and large-scale mobilisations. 

David King-Underwood

This candidate is a highly accomplished, commercially driven hospitality operations leader with extensive international experience across premium, luxury, and high-volume food and beverage environments. They bring deep expertise in multi-site leadership, strategic growth, and full PNL accountability, having operated at the executive level within complex hospitality groups spanning the UK, Middle East, and Europe.

Their background includes leading national hotel portfolios, flagship openings, and large-scale operations with responsibility for multi-million-pound revenues, senior leadership teams, and hundreds of employees. They are particularly strong in driving EBITDA growth, improving guest satisfaction, and embedding robust operational frameworks that balance commercial performance with brand integrity.

Known for their ownership mindset and board-level capability, they operate as a trusted partner to founders, investors, and senior stakeholders. They combine hands-on operational rigour with strategic vision, and are well-suited to businesses seeking disciplined expansion, premium brand positioning, and long term value creation.

Alex Taylor

This candidate combines commercial intelligence with a genuinely human leadership style. Their career has been built in some of the most demanding environments in the industry, from Michelin-starred restaurants and luxury hotels through to growing founder-led restaurant groups. This gives them a rare perspective on detail-led service and the practical realities of scaling a business.

They invest heavily in leadership development, succession planning, and clear accountability, and are known for leaving organisations more capable and resilient than they found them. Calm, thoughtful, and values-led, they are the kind of leaders who build platforms for long-term growth without ever losing sight of people or guest experience.

Commercially, they bring serious rigour. They have full PNL ownership experience and a strong track record of driving EBITDA, improving gross margins, and building new revenue streams. This includes launching high-margin catering divisions, securing premium brand partnerships, delivering significant digital transformation, and leading businesses through crisis and recovery.

Claudine

This candidate is a highly accomplished and commercially driven Head of Ecommerce and Digital Trading, bringing over 10 years of experience delivering sustained growth across leading retail, lifestyle, tech, and FMCG brands. They have deep expertise in building and executing end-to-end e-commerce strategies, with full ownership of PnL trading performance, and digital revenue across complex, high-traffic platforms.

Their background combines strategic leadership with hands-on execution, spanning merchandising, digital marketing, content, UX, and conversion optimisation. They are particularly strong in driving customer acquisition and retention through data-led trading, pricing and promotional strategy, and continuous optimisation of onsite experience.

Known for their ability to scale teams and influence senior stakeholders, they have led multi-brand and omnichannel operations across both B2C and B2B environments. Commercially rigorous and forward-thinking, they bring a strong ownership mindset and are well-suited to organisations seeking to accelerate digital growth and maximise online performance at scale.

Javier

This candidate is a high-impact, hands-on hospitality leader with a strong track record in premium, high-energy environments, including experience with highly regarded and industry-leading brands. They specialise in opening and scaling complex, multi-revenue operations, and are known for building high standards quickly while keeping teams motivated and guest experience front and centre.

They thrive in fast-paced, high-expectation businesses where detail matters and performance is visible. From pre-opening through to live trading, they take ownership of recruitment, team structure, service standards, systems, and early commercial results, ensuring operations are not just open, but built to perform.

Operating at Senior General Manager level, they bring full accountability for people, profit, and performance across both single-site and multi-site settings. Commercially sharp and highly present on the floor, they combine strong business discipline with genuine leadership, creating operations that feel exciting, well-run, and built for sustainable growth.

Alex Fisher

An experienced, multi-faceted operations leader with a strong track record across the UK, Europe, and international markets. They are highly experienced in managing complex operations across restaurants, QSR, and lifestyle concepts, supporting both founder-led and investor-backed businesses through growth and transformation.

Known for a commercially focused and people-led approach, they have successfully scaled emerging brands while maintaining operational standards, financial discipline, and brand consistency. Their background includes leading new openings, multi-site operations, and international market entry projects, with a clear focus on profitability, performance, and consistently delivering high-quality guest experiences.

George

This candidate brings a strong blend of hospitality and FMCG experience, with over ten years across leading food and drink brands. They are currently leading marketing for a fast-growing hospitality business, where they have delivered national campaigns, driven significant online growth, and built a more structured, high-performing team.

Previously, they worked in FMCG roles across brand strategy, innovation, and category growth in the UK and Europe. They are commercially minded, creative, and highly motivated by fast-paced, entrepreneurial environments, and are now looking for a senior role where they can make a meaningful impact within a strong brand and people-focused culture.